Points Earning Strategies, Points Redeeming

August 26, 2024

Score Bonus Points and Waived Fees: The Art of the Credit Card Retention Call with Dr. Suzy Spadafora

Episode Description

Are you sitting on a stack of rewards credit cards that you’re not getting much value from anymore? Before you cancel them, there might be a chance to squeeze some extra points or perks out of those cards first. What your bank isn’t telling you is that you may be eligible for a retention offer—an extra bonus to keep that card open.

Dr. Suzy Spadafora is back on the show this week. She’s a points and miles pro who has opened over 30 rewards credit cards since 2016, and her P2 has opened 25. She keeps detailed notes on the retention offers she scores each year when annual fees hit. By employing a few simple strategies, Dr. Suzy often convinces banks to incentivize her to keep her cards open with statement credits, bonus points, or waived annual fees.

Tune in today to hear Dr. Suzy’s insider secrets for maximizing credit card retention offers. She shares the exact script she uses when calling credit card providers, the most common mistakes to avoid, and how to decide if an offer is worth taking. With her tips, you’ll be racking up extra points and perks on your lesser-used rewards cards in no time.

Turn your expenses into points and save tens of thousands of dollars a year on your wishlist travel. Don’t miss out! Click here to know more about my comprehensive online program, Points Made Easy.

What You’ll Learn from this Episode

  • How to time your retention-offer requests to maximize your chances of securing a high-value deal.
  • The top credit card issuers known for offering the most generous retention bonuses.
  • Why you should avoid starting the conversation with “I want to cancel my card” when talking to a representative.
  • How to quickly evaluate if a retention offer is worth accepting based on your personal points valuations.
  • The importance of moving your credit line before closing a card to safeguard your credit score.
  • How to efficiently check for retention offers on multiple cards in a single phone call.
  • Dr. Suzy’s tips for negotiating the best possible retention offers for your reluctant player 2.

Featured on the Show:

Click here to download full episode transcript


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Point Me to First Class is the show for professionals and business owners with higher-than-average personal or business expenses, who want to learn to leverage these expenses into credit card points they can spend on travel.

Each week, I share valuable tips, tools, and strategies to help you uplevel your skills earning and redeeming credit card points, so you can expand your travel and expand your experiences.

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